Villkor

Senast uppdaterad: februari 2025

1. Godkännande av villkor

Genom att använda webbplatsen greenplateguide.com ("Webbplatsen") eller någon tjänst som erbjuds av Green Dell AB ("Green Dell", "vi", "oss" eller "vår") godkänner du dessa villkor ("Villkor"). Om du inte godkänner villkoren får du inte använda vår webbplats eller tjänster.

Green Dell AB är ett svenskt företag registrerat under Org.nr 556936-8425, med adress Sparregatan 2, 582 21 Linköping, Sverige.

2. Tjänstebeskrivning

Green Dell erbjuder personliga matplaner och färsklagad matleverans för allmänt välmående. Våra tjänster omfattar:

• Matplaner utformade utifrån kostpreferenser och livsstilsmål
• Tillagning och leverans av måltider till din angivna adress
• Abonnemang eller engångsmatplaner

Viktigt: Green Dell är en mat- och måltidsleveranstjänst, inte en medicinsk tjänst. Vi ger inte medicinska råd, diagnos, behandling eller bot för något hälsotillstånd. Våra matplaner är endast avsedda för allmänt välmående och nutritionellt stöd. De är inte en ersättning för professionell medicinsk konsultation. Om du har ett hälsotillstånd, kostrestriktioner av hälsoskäl eller frågor om din kost ska du konsultera en legitimerad vårdgivare innan du använder våra tjänster. Läs även vår Ansvarsfriskrivning för hälsa och välmående.

3. Kontovillkor

För att använda vissa funktioner kan du behöva skapa ett konto. Du godkänner att:

• Angiva korrekt, aktuell och fullständig information vid registrering
• Upprätthålla och uppdatera dina kontouppgifter
• Hålla ditt lösenord konfidentiellt och säkert
• Ta ansvar för all aktivitet under ditt konto

Vi förbehåller oss rätten att stänga av eller avsluta ditt konto om du bryter mot dessa villkor eller av annan anledning.

4. Orders & Payments

When you place an order:

• You agree to pay all fees and charges associated with your order at the prices in effect at the time of order
• Prices are stated in SEK (Swedish Kronor) and include applicable VAT unless otherwise indicated
• Payment is due at the time of order unless you have an approved subscription or credit arrangement
• We accept payment methods displayed at checkout. By providing payment information, you represent that you are authorized to use the chosen payment method
• We reserve the right to refuse or cancel orders at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability

5. Delivery

Delivery terms:

• We deliver to addresses within our designated delivery zones (currently the Linköping metropolitan area and surrounding communities)
• Delivery dates and time windows are estimates; we are not liable for delays due to circumstances beyond our reasonable control (e.g., weather, traffic, supplier issues)
• You are responsible for ensuring someone is available to receive the delivery at the specified address. If delivery cannot be completed, we may attempt redelivery or contact you to arrange an alternative
• Risk of loss and title for items pass to you upon delivery

6. Cancellation & Refunds

Subscription plans: You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. No refunds are provided for the unused portion of a billing period.

One-off orders: You may cancel an order free of charge up to 24 hours before the scheduled delivery date. Cancellations within 24 hours may not be eligible for a full refund.

Refunds: If you are entitled to a refund (e.g., due to our error, defective products, or non-delivery), we will process the refund within 14 business days to your original payment method. Refunds are subject to our verification of the circumstances.

Consumer rights: If you are a consumer in the EU/EEA, you may have additional statutory rights under applicable consumer protection law, including the right to withdraw from distance contracts within 14 days in certain circumstances.

7. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, recipes, meal plan names and descriptions, and software, is the property of Green Dell AB or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any such content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by applicable law:

• Green Dell shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill
• Our total liability for any claim arising from or related to these Terms or our services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim
• We do not exclude or limit liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by law

9. Disclaimer — Not Medical Advice

Green Dell provides food and meal delivery services only. We do not provide medical services. Our meal plans are designed for general wellness and nutrition support. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The information on our Website and in our communications is for informational purposes only and does not constitute medical advice. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition or dietary needs. Never disregard professional medical advice or delay seeking it because of something you have read on our Website or received from our services. For more details, see our Health & Wellness Disclaimer.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Sweden.

11. Dispute Resolution

If you are a consumer in the EU/EEA, you may use the European Commission's Online Dispute Resolution platform (ec.europa.eu/consumers/odr) to resolve disputes. We are not obliged to participate in alternative dispute resolution procedures but will consider reasonable requests.

12. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the revised Terms. If you do not agree, you must stop using our services.

13. Contact

For questions about these Terms and Conditions, please contact us:

Green Dell AB
Email: support@greenplateguide.com
Postal: c/o DIREKTEN LINKÖPING CENTRUM, Sparregatan 2, 582 21 Linköping, Sweden